Department of Human Services, GO-TIME Launch an Online Portal to Save Money by Avoiding Improper Medicaid Payments
The Pennsylvania Department of Human Services (DHS) and the Governor's Office of Transformation, Innovation, Management and Efficiency (GO-TIME) have launched an online customer portal for Third Party Liability (TPL).The portal will streamline case processing to help ensure that Medicaid does not pay for services that should be covered by private insurance or another liable third party.
As one of several steps to reduce waste, the department is slated to collect approximately $613 million by the end of the fiscal year for payments initially made by Medicaid that private insurance should have covered, up from $582 million the previous year, as stated in a memo sent to DHS stakeholders.
The new portal will make it easier to process these cases and further increase the amount collected each year.
The portal will also complement improvements in processing these payments in the last year including:
The portal will enable attorneys, insurers, and the public to more easily make referrals and upload documents rather than fax or mail them. To visit the portal, click here.
Through GO-TIME, state agencies are working to increase efficiency, improve service, and generate savings through inter-agency collaboration, external partnerships, and citizen engagement. To date, the office has identified over 200 projects expected to generate up to $150 million in savings in the current fiscal year.